# Frequently Asked Questions
## I have an item stuck in my Activity Log
In your [Activity Log](/patient/activity-log.md), if an item has been showing as 
Upload in Progress for a long time, this may have timed out due to poor or unstable internet connectivity.
In order to restart these videos uploading, please first:
1. Open the Continga app
2. In the [Activity Log](/patient/activity-log.md), with the Pending tab selected, please confirm you can see the pending item uploading as indicated by the icon
3. Pull down (swipe down) on the list of videos to upload. You should see a spinning icon (as shown below)
4. Your videos should re-start to upload as indicated by the icon. Please wait with this screen open and confirm if the videos successfully upload. These will be indicated by the 
icon.
## How do I reset my password?
From the [Log In](https://rdot.continga.co.uk/login) screen, click `Forgot your password?` and enter your email address. You should receive an email from Continga allowing you to reset this.
{% hint style="warning" %}
This can only be used for clinicians, or patients if the patient's email address was set at patient creation. Alternatively, a member of the patient's [Care Team](/getting-started/add-patient/care-team.md#adding-to-a-care-team) can set a new password from the Patient form.
{% endhint %}
## How do I change my password?
Once logged in, you can click the Cog icon in the navigation bar on the left. This will open up a form where your password can be changed.
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# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://documentation.continga.co.uk/continga/faq.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.