Uploading a video

Once logged in, the patient will be able to see their Care Plan for the current day, detailing the time, medication and dose.

When a medication(s) is due, you will receive a reminder and notification, and an icon will be displayed next to the medications to take.

To upload a video:

1. Tap the medication(s) you are taking. Your camera will open. Note you may first need to grant the app permissions to use your camera and microphone.

2. Tap the record button, and record a video of you taking your medication, as instructed by your healthcare professional.

3. Tap the stop button to stop recording, and then Use to confirm upload. Note if you need to stop and retake a recording, please click Retake.

4. The video will be added to your Activity log to be uploaded.

It is recommended that you are connected to Wi-Fi when uploading videos to ensure successful upload.

If an error occurs when uploading, A button will be displayed. Tap this to try uploading this again. This is typically due to network connectivity.

Using the Web App

Once logged in, the patient will be able to see their Care Plan, detailing the medication, dose and frequency.

Under Today's Care Plan, only medication to be taken today will be displayed. To view your full care plan, click Full Care Plan.

To upload a video:

1. Select the medication(s) you are taking

2. Tap Record Video. This will open up your device camera.

3. Record a video of you taking your medication, as instructed by your healthcare professional.

4. Optionally, you can add any comments to send to your healthcare professional alongside the video, such as current side affects, or other issues or queries.

5. Once recorded, click Send. This will upload your video and the detail of which medications you selected, showing you progress of upload and feedback upon success.

If you get an error when uploading your video, please recheck your internet connection, and click Sendagain.